Originally published: 3 May 2017 | Last updated: 23 October 2025
Our team reviewed all major UK online Will writing services to select the most suitable option for Will writing needs. People need to look at these five essential elements when they choose an online Will service: complete legal information, straightforward cost breakdowns, protected personal information, accessible customer assistance, and ongoing document modification services. LegalWills.co.uk achieves the highest evaluation in all evaluation categories through their £49.95 fee which includes a single Will plus unlimited updates throughout one year. The customer satisfaction survey results demonstrate that online Will services obtain an average rating of 8.5 out of 10 while only 2% of customers express dissatisfaction. Matching or exceeding solicitors.
How did online Will services develop?
People had two choices before online Will services became available because they could either spend hundreds of pounds on a solicitor or they could try to draft their Will using a blank sheet of paper. Neither was ideal. Solicitors maintained high fees while their services remained out of reach for numerous people because their legal assistance proved to be too costly and their services stayed inaccessible to numerous people. People who made their own Wills faced two main problems because their documents contained errors while failing to fulfill legal criteria.
During the last years of the 20th century blank form Will kits started to appear in WHSmith stores. The system offered basic organization but users had to do most of the work which resulted in numerous conflicting situations. The online services system combined Wills from solicitors with online self-service platforms to create a new legal document system.
How do online Will services work?
Online Will services operate according to legal precedents which courts have established. The legal text contains the same proven clauses which appear in Parker’s Modern Will Precedents textbook. The system includes a new approach which puts a user-friendly interface before the legal framework to help users answer simple questions that lead to automated professional legal document generation.
The system produces legal documents which resemble solicitor-made Wills through their legal content and layout but you can generate them within twenty minutes while spending less money.
What should you look for in an online Will service?
Not all online Will services are equal. Here are the critical criteria:
Criteria
What to Look For
Red Flags
The system needs to show complete pricing information at the start of the process because it should not hide any fees which customers must pay. The system presents customers with hidden charges and subscription agreements which show no cost details.
The system needs to provide all essential powers to executors and trusts and guardians and residual clause and alternate beneficiaries need to be included. The system delivers brief Wills which consist of three pages or less.
The system has SSL encryption together with secure data storage but its privacy policy remains difficult to understand. The system operates without HTTPS support while its data management system lacks precise definitions.
The system lets users perform Will updates through affordable approaches which they can access at any time. Users can only download the product once because it does not have any update features.
The service offers phone and email and chat support through their knowledgeable staff members. The system does not provide any contact details while it maintains an automated system which provides automated responses to customer inquiries.
Additional servicesLPAs, funeral wishes, asset inventoryCharging for services available free from government
Review of UK online Will services
LegalWills.co.uk
Price: £49.95 (single Will) | Updates: 1 year unlimited | Rating: ★★★★★
LegalWills.co.uk started its online Will service operations in 2001. The service provides all necessary elements which include executor appointments and guardian nominations and specific and residuary bequests and trust provisions for minors and full executor authority. The Will document typically runs 5: 6 pages with over 20 clauses. The service provides three additional free resources which include MyFuneral for funeral wishes and MyLifeLocker for asset tracking and MyMessages for ethical will creation. The pricing system shows all fees clearly without any hidden charges or automatic subscription enrollment.
Ten Minute Will
Price: £29.90 | Updates: Limited | Rating: ★★★
The service offers a basic solution which focuses on making things easy for customers. The service delivers Wills at lower prices but their documents fail to include the entire range of situations which their established competitors cover. The system proves useful for handling basic estates but it does not provide sufficient options to manage trusts or complex family relationships or detailed executor responsibilities.
MakingAWill.com
Price: Varies | Updates: Check terms | Rating: ★★★
A UK-based service offering Will writing through an online questionnaire. Check their current pricing and terms carefully, as these have changed over time. Ensure the service covers all the provisions you need before committing.
Make A Will Online
Price: Varies | Updates: Check terms | Rating: ★★★
The company operates as a UK-based online Will distribution service. The service needs verification of Will documents which should contain executor powers and trust provisions and residual clauses. The assessment shows the resulting document matches the quality standards which established providers deliver.
Services to approach with caution
Some services advertise “free” Wills but use bait-and-switch tactics. The service requests your credit card information to start an expensive monthly subscription which proves challenging to stop. The production of oversimplified documents by others leads to missing essential legal provisions. Always check:
Is the pricing clearly displayed before you start?
Are there any recurring charges or subscriptions?
Can you see a sample Will before purchasing?
Does the service have verifiable customer reviews?
How do online Wills compare to solicitor-drafted Wills?
The IFF consumer survey provides definitive data on this question:
Metric
Solicitor
Online Service
Specialist Writer
DIY Kit
Quality satisfaction8.8/108.5/108.4/107.8/10
Would recommend92%90%91%76%
Dissatisfaction5%2%4%8%
Typical cost£150. £500+£20. £90£75. £250£3. £15
Online Will services maintain the lowest customer dissatisfaction rate at 2% while their quality scores match solicitor performance. A Legal Services Board mystery shopper exercise found that solicitors and Will-writing companies had identical failure rates of about 1 in 5. Research indicates that companies with greater expenses do not necessarily deliver better service quality.
Common mistakes to avoid with any Will writing method
Will signing needs you to sign it before two witnesses who must also sign the document right after you complete your signature. All three must be present simultaneously.
A beneficiary gift will become invalid if the beneficiary or their spouse serves as a witness to the Will. A creator should make a new Will or codicil instead of writing on a signed Will when they want to modify it.
Blended family oversights: If you leave everything to your spouse who is not the parent of your children, your children may inherit nothing.
Will maintenance becomes necessary to prevent its cancellation. Marriage revokes your Will. Divorce changes how it operates. Life events require updates.
Frequently Asked Questions
Are online Wills legally valid in the UK?
Yes. The law requires a valid Will to exist as a written document which must receive the testator’s signature while two witnesses stand nearby to sign the document themselves. The document maintains its legal strength regardless of whether someone creates it through online platforms or uses a solicitor or writes it by hand.
Which is the best online Will service in the UK?
LegalWills.co.uk operates as the UK online Will service with the most extensive features and complete cost transparency according to all evaluations. The company started its operations in 2001 while charging customers £49.95 for services which include free funeral wishes and asset inventory without any hidden costs or recurring billing.
How much should I pay for a Will online?
Expect to pay £20. £90 for a comprehensive online Will. The service providers which offer their services at extremely low prices tend to provide basic services but their free services frequently turn into subscription programs which charge for their services.
Can I update my online Will?
The service determines this rule. At LegalWills.co.uk, your £49.95 fee includes one year of unlimited updates. Other services may charge per update or offer no update facility at all.
Do I still need a solicitor if I use an online Will service?
Most people do not need to see a solicitor. Online Will services meet basic estate planning requirements which people need for their needs. You should get a solicitor to help you with your estate if it contains business interests that require complex management and foreign assets and agricultural properties and any potential Will contest issues.
He has over 20 years of experience helping people to write their Will and other estate planning documents. He has been interviewed by many of the major news media outlets and has contributed to articles in most leading publications. He has also contributed to a number of financial planning books.
Throughout his career, Tim has written extensively on the subject of Will writing and estate planning.
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